QA Lead

About Company

A technology-focused organisation building reliable, scalable digital products. Quality is a core part of our development culture, and we believe strong QA practices are essential to delivering great user experiences.

Our teams work collaboratively across engineering, product, and design, with an emphasis on clear processes, shared ownership, and continuous improvement.

The Role

We are looking for an experienced QA Lead to take ownership of quality assurance across our products and platforms.

In this role, you will be responsible for defining QA strategy, leading testing efforts, and ensuring quality is embedded throughout the development lifecycle. You will work closely with engineering and product teams while mentoring and guiding QA team members.

Responsibilities

• Define and own the overall QA strategy and testing approach
• Lead and support QA team members, providing guidance and mentorship
• Plan, coordinate, and execute testing activities across projects
• Ensure effective test coverage across functional, regression, and exploratory testing
• Collaborate with developers and product managers to align on quality standards
• Drive improvements to QA processes, tools, and documentation
• Support release planning and go/no-go decisions from a quality perspective
• Champion best practices for quality across the organisation

Qualifications

Must have

• 5+ years of experience in software testing or quality assurance
• Previous experience in a QA Lead or Senior QA role
• Strong understanding of manual testing methodologies and principles
• Experience working in Agile or Scrum environments
• Proven ability to define testing strategies and lead QA efforts
• Excellent communication and stakeholder management skills

Nice to have

• Experience with test automation frameworks
• Exposure to CI/CD pipelines and release processes
• Experience working with APIs and backend systems
• Background in SaaS, fintech, or other product-led environments

Qualities

Leadership
Ability to lead by example, mentor team members, and foster a strong quality culture.

Problem-solving
Analytical mindset with the ability to identify risks early and propose effective solutions.

Communication
Clear and confident communicator, able to collaborate across technical and non-technical teams.

Ownership mindset
Takes full responsibility for quality outcomes and drives initiatives forward.

Process-driven
Comfortable defining, improving, and enforcing QA processes without slowing delivery.

Additional Information

This role offers the opportunity to shape QA practices, influence engineering standards, and have a direct impact on the quality of products delivered to customers.

Benefits

• Competitive salary package
• Flexible working arrangements (hybrid or remote)
• Generous holiday allowance
• Opportunity to lead and grow a QA function
• Supportive, collaborative team culture
• Professional development and progression opportunities

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